ESEN HK LIMITED
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FAQ
Q: How can i find the right product?
A: Please send us your requirements, we will recommend our standard products, if it’s not fit, we will do the necessary adjustment & customization.
Q: How to customize the product?
A: Customized procedures goes like this: Project scope clarification → Fill ESEN Requirement Form → Engineering analysis → Cost→Evaluation → Customer confirmation → Providing drawing → Customer confirmation → Sampling → Customer approval → Mass production
Q: Do you accept sample order or small quantity order?
A: Yes, you can place sample orders for testing first, and small quantity order as pilot production (no less than MOQ)
Q: What are the payment terms?
A: We usually accept T/T, L/C, other terms to be negotiated.
Q: What’s the lead time?
A: Usually 3~5 days for sample orders if goods are in stock, and 4~5 weeks for mass production (basing on the quantity and product)
customizable